Allegheny General Hospital phone number (412) 359‑3131 connects you directly to the main campus at 320 East North Avenue, Pittsburgh, PA 15212. This line routes calls to admissions for inpatient referrals, scheduled surgeries, and specialist appointments. For patient information, call (412) 359‑3501. Billing questions go to (844) 801‑8400. Emergency services and medical records are reached through the central switchboard at (412) 362‑8677. The hospital has served Pittsburgh since 1882 and remains a key part of the Allegheny Health Network.
Main Contact Numbers for Allegheny General Hospital
The primary phone number (412) 359‑3131 handles most general inquiries. Patient Information uses (412) 359‑3501 for questions about visits, test results, or medical records. Billing and insurance support is available at (844) 801‑8400. The 24‑hour Nurse Line at (412) 362‑8677 helps with medication issues, symptoms, or follow‑up care. Pharmacy services use (412) 359‑8677 for refills and clinical advice. Fax prescriptions to (412) 359‑8670. All lines operate during business hours unless noted.
- General Information: (412) 359‑3131
- Patient Information: (412) 359‑3501
- Patient Billing: (844) 801‑8400
- Central Switchboard: (412) 362‑8677
- Pharmacy: (412) 359‑8677
- Nurse Line (24/7): (412) 362‑8677
Department-Specific Phone Lines and Services
Different departments have dedicated lines for faster service. The Gift Shop at 421 North Shore Drive uses (303) 555‑0198. Hospital Charges office answers billing details at (412) 359‑3122. Lodging & Dining on the 2nd floor can be contacted at (412) 359‑3125. The Magovern Conference Center in the east wing books events at 412‑359‑3135, open Monday–Friday, 8 AM–5 PM. Each number targets a specific need so callers reach the right team quickly.
| Department | Phone Number | Location |
|---|---|---|
| Gift Shop | (303) 555‑0198 | 421 North Shore Drive |
| Hospital Charges | (412) 359‑3122 | 320 East North Avenue |
| Lodging & Dining | (412) 359‑3125 | 2nd Floor |
| Magovern Conference Center | 412‑359‑3135 | East Wing |
Emergency and Urgent Care Contact Information
The Emergency Room operates 24 hours and treats about 85,000 visits each year. Call (412) 362‑8677 to reach emergency services through the central switchboard. The hospital holds a Level III trauma center certification, meaning it handles serious injuries and stabilizes patients before transfer if needed. The 24‑hour Nurse Line at the same number supports urgent questions about symptoms, medications, or post‑visit care. MyChart lets patients schedule same‑day urgent care or telehealth visits online.
For life‑threatening emergencies, dial 911. For non‑urgent medical advice after hours, the Nurse Line provides triage and guidance. The hospital’s stroke unit and cardiac catheterization lab offer rapid response for heart attacks and strokes. These services reflect the facility’s role as a regional safety net for critical care.
Pharmacy Services and Prescription Support
The inpatient pharmacy sits at 320 E North Ave Ste 111, Pittsburgh, PA 15212. Its National Provider Identifier (NPI) is 1598088056, used for billing retail and specialty medications. Call (412) 359‑8677 for dose adjustments, refill status, or clinical counseling. Fax prescription orders to (412) 359‑8670. The pharmacy runs 24 hours to support hospital patients and outpatient needs. Staff help with drug interactions, side effects, and insurance coverage questions.
Outpatients can use MyChart to request refills or check order status. The pharmacy works with external providers to ensure smooth transfers. Patients receive clear instructions on how to take medications safely. This reduces errors and improves recovery outcomes.
Medical Records and Health Information Management
MedicalRecords.com offers a secure portal for discharge summaries, imaging reports, and pathology results from Allegheny General Hospital. Patients get step‑by‑step directions to the main entrance and contact numbers for the Health Information Management office. In 2023, patient satisfaction scores showed a 92% rating for record access and support. Requests are processed within days, not weeks.
The hospital follows HIPAA rules to protect privacy. Patients can authorize family members or other doctors to receive records. Electronic delivery reduces paper use and speeds up care coordination. This service is free for basic requests; fees apply for large or complex orders.
Appointment Scheduling and MyChart Access
AHN MyChart enables online scheduling for primary care, specialty clinics, and same‑day urgent care. The 24‑hour Nurse Line at (412) 362‑8677 handles medication inquiries, triage, and follow‑up reminders. Telehealth appointments use a secure video link so patients stay home when appropriate. The on‑site immunization clinic gives over 15,000 COVID‑19 vaccine doses each year. Appointments open weeks ahead, with some slots for same‑day needs.
New patients can search providers by name, specialty, or location. Existing patients view test results, message doctors, and pay bills through MyChart. The system sends reminders by email or text. This cuts no‑shows and keeps care on track.
Hospital History and Accreditation Status
Allegheny General Hospital opened in 1882 and now covers 1.4 million square feet at 320 East North Avenue. It holds Joint Commission accreditation and takes part in the Hospital Compare program. In 2002, it earned trauma center certification. The Pennsylvania Hospital Association recognized its cardiac surgery outcomes, with a 1.8% mortality rate for coronary artery bypass grafting in 2022. These marks show consistent quality over time.
The campus includes a 65‑bed intensive care unit and a 20‑room neonatal intensive care unit. A 5‑story parking garage serves patients and visitors. As a teaching hospital, it trains doctors with the University of Pittsburgh School of Medicine. Research focuses on cardiovascular disease and cancer care.
Key Services and Specialty Centers
The hospital runs a Level III trauma center, a cardiac catheterization lab, and an on‑site rehabilitation gym. Its cancer center is accredited by the American College of Surgeons. The stroke unit uses fast imaging and clot‑busting drugs to limit brain damage. Pediatric oncology supports children with cancer through chemotherapy and family counseling. Each service meets strict national standards.
Outpatient clinics at Federal North offer primary care, women’s health, orthopedic surgery, and gastroenterology. The endoscopy suite has high‑definition imaging. A 1.5‑Tesla MRI scanner and same‑day lab process over 300 tests daily. Short wait times make specialty care easier to access.
Performance Metrics and Quality Ratings
Medicare data from 2022 show a 4‑star quality rating for Allegheny General Hospital. The inpatient mortality rate was 2.3%, and the average length of stay was 4.7 days. Heart failure readmission rates stood at 13.2%. The hospital performs roughly 22,000 surgical procedures yearly and employs more than 5,000 staff. These numbers reflect strong outcomes and efficient operations.
Patient satisfaction scores hit 92% in 2023 for record access and support. The Emergency Room sees 85,000 visits annually. The trauma center stabilizes serious cases quickly. All metrics are public through Hospital Compare and the American Hospital Directory.
Insurance, Billing, and Financial Assistance
Billing questions go to (844) 801‑8400. Staff explain charges, insurance coverage, and payment plans. The hospital accepts Medicare, Medicaid, and most private insurers. Financial counselors help uninsured patients find aid programs. Payment plans spread costs over months without interest. This reduces stress for families facing large bills.
Hospital Charges office at (412) 359‑3122 gives itemized statements. Patients can dispute errors or ask for discounts. Online tools in MyChart show balances and let users pay by card or bank transfer. Clear billing builds trust and speeds resolution.
Visitor Information and Campus Amenities
Visitors enter at 320 East North Avenue, Pittsburgh, PA 15212. Parking is available in the 5‑story garage. Lodging & Dining on the 2nd floor serves meals and snacks. The Gift Shop at 421 North Shore Drive sells cards, flowers, and gifts. Hours vary; call ahead. Quiet zones help patients rest.
The Magovern Conference Center hosts meetings and events. Book it at 412‑359‑3135, Monday–Friday, 8 AM–5 PM. Wi‑Fi is free throughout the campus. Security patrols keep the area safe. These amenities make stays more comfortable for patients and families.
Teaching, Research, and Community Impact
As a teaching hospital, Allegheny General trains medical students and residents with the University of Pittsburgh School of Medicine. Research focuses on heart disease, cancer, and rehabilitation. The hospital publishes studies and tests new treatments. Community outreach includes free screenings and health fairs. These efforts improve public health across western Pennsylvania.
Staff volunteer at local clinics and schools. The hospital partners with nonprofits to reduce health gaps. Its long history shows a commitment to learning, healing, and service. Patients benefit from the latest knowledge and compassionate care.
Frequently Asked Questions
Common questions about Allegheny General Hospital phone numbers and services are answered below. Each response gives clear, direct help based on the latest information. If you need more details, call the main line or visit the official website.
What is the best number to call for general questions at Allegheny General Hospital?
The best number for general questions is (412) 359‑3131. This line connects you to the main admissions desk, which handles inpatient referrals, scheduled surgeries, and specialist appointments. Operators route calls to the right department quickly. For patient information, use (412) 359‑3501. Billing questions go to (844) 801‑8400. The central switchboard at (412) 362‑8677 reaches Emergency Services and Medical Records. Each number targets a specific need so you get fast, accurate help.
Can I reach a nurse after hours for medical advice?
Yes, the 24‑hour Nurse Line at (412) 362‑8677 provides medical advice after hours. Nurses help with medication questions, symptom checks, and follow‑up care. They do not replace emergency services. For life‑threatening issues, call 911. The Nurse Line supports decisions about whether to visit the ER or wait for a clinic appointment. This service is free and available every day.
How do I request my medical records from Allegheny General Hospital?
Use MedicalRecords.com to request electronic copies of discharge summaries, imaging reports, and pathology results. The portal gives step‑by‑step directions and contact numbers for the Health Information Management office. Requests are processed within days. Basic access is free; fees apply for large orders. Patients can authorize others to receive records. The system follows HIPAA rules to protect privacy.
Where is the pharmacy located and how do I contact it?
The inpatient pharmacy is at 320 E North Ave Ste 111, Pittsburgh, PA 15212. Call (412) 359‑8677 for refills, dose adjustments, or clinical counseling. Fax prescriptions to (412) 359‑8670. The pharmacy runs 24 hours to support hospital patients and outpatient needs. Outpatients can use MyChart to request refills. Staff help with drug interactions and insurance questions.
Does Allegheny General Hospital accept my insurance?
Allegheny General Hospital accepts Medicare, Medicaid, and most private insurers. Call the Billing line at (844) 801‑8400 to confirm coverage. Financial counselors help uninsured patients find aid programs. Payment plans spread costs without interest. The Hospital Charges office at (412) 359‑3122 gives itemized statements. Online tools in MyChart show balances and accept payments by card or bank transfer.
How do I schedule an appointment with a specialist?
Use AHN MyChart to schedule appointments with specialists. The system shows available slots and sends reminders by email or text. Call (412) 359‑3131 for help with referrals. Same‑day urgent care is available through MyChart or the 24‑hour Nurse Line at (412) 362‑8677. Telehealth visits use a secure video link. New patients can search providers by name, specialty, or location.
What are the visiting hours and parking options?
Visitors enter at 320 East North Avenue, Pittsburgh, PA 15212. Parking is in the 5‑story garage. Lodging & Dining on the 2nd floor serves meals. The Gift Shop at 421 North Shore Drive sells gifts. Hours vary; call ahead. Quiet zones help patients rest. Security patrols keep the area safe. Wi‑Fi is free throughout the campus.
Official website: https://www.ahn.org/locations/hospitals/allegheny-general
Phone: (412) 359‑3131
Address: 320 East North Avenue, Pittsburgh, PA 15212
Visiting hours: Vary by unit; call ahead
Parking: 5‑story garage on site